Spotting on the Sandbach to Chester Railroad by wyleu

I took the bike in to be looked at last night. The strange semi-regular clanking noise seemed to be getting worse and the front wheel was still rubbing, so Myself and the fine gentleman of Cycle Junction  chewed the cud over possible causes.

Little emerged, other than that the normal adjustment of disc brakes should leave the disk just touching the unmoving brake pad to prevent bending of the disk on heavy breaking. So he adjusted that to free it up a little bit. 

He rode around on it for a while and agreed their was definately something arry but as to quite what that was, was difficult to fathom. But he offered to have a look at it, and very kindly said he would drop it off that night. Now that is the behaviour of a fine local business, and it's the sort of thing that probably sets the style for how a local area can start to become independant of the large chains. The idea of H*****d's actually having a member of staff work till eight thirty at night on a job because the customer finds a complaint would seem unlikely. And true as his word, almost to the minute as yours truly finished his final mouthful of apple crumble washed down with a glass of red wine the front door rang and the bike was returned.

He'd stripped down various bits and pieces and given the chain a thorough oiling and although there was still some grating it was streets away from how it had been on the first few days of the week. The charge for two hours work? Nothing...

Personal recommendation is reckoned to be the best form of marketing, and to be able to say there was a problem and they fixed it does not leave a nasty taste about the problem but a deeps sense of admiration at someone willing to go the extra mile.